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Computer Training and Resource for Portal

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 CPOE Computer Based Training  CPOE Computer Based Training
 Exceptional Medicine Physicians Journal  Exceptional Medicine Physicians Journal
 HAC:  Create a New Phone Encounter  HAC: Create a New Phone Encounter
 HAC:  Order Referral  HAC: Order Referral
 HAC: Phone & Important Message Documentation  HAC: Phone & Important Message Documentation
 Mobile Physician Portal Set Up  Mobile Physician Portal Set Up
 Mac Citrix (Portal) Installation  Mac Citrix (Portal) Installation
 Portal Access Using Mac  Portal Access Using Mac
 Portal Help  Portal Help
 Portal:  Add/Remove Patient  Portal: Add/Remove Patient
 Portal:  Links from Patient List  Portal: Links from Patient List
 Portal:  Edit Flowsheet View  Portal: Edit Flowsheet View
 Portal:  Changing Password  Portal: Changing Password
 Portal:  Deficiency Worklist  Portal: Deficiency Worklist
 Portal:  Home Tab  Portal: Home Tab
 Portal:  Glycemic Flowsheet  Portal: Glycemic Flowsheet
 Portal:  Historical Tab  Portal: Historical Tab
 Portal:  I/O Totals With 7 AM Start  Portal: I/O Totals With 7 AM Start
 Portal:  Micro Lab Results  Portal: Micro Lab Results
 Portal:  Meds Tab  Portal: Meds Tab
 Portal: Orders Tab  Portal: Orders Tab
 Portal:  Trending Labs  Portal: Trending Labs
 Portal:  Telemetry  Portal: Telemetry
 Patient Folder:  How to Find Information  Patient Folder: How to Find Information
 Patient Folder: View By Date or Record Type  Patient Folder: View By Date or Record Type
 SWMC Internet Overview  SWMC Internet Overview
 Secure e-mail (encrypted e-mail)  Secure e-mail (encrypted e-mail)
Are you having a challenge with the physician portal? Can't get around Mac issues? Found a trick that works well? Submit your issues, tips and tricks.

Please note: This is NOT FOR URGENT COMPUTER ISSUES and it is not HIPAA compliant. Please call 360.514.CALL to resolve urgent computer issues.

We'll post your issues and discoveries. Come back to this page often to find out how your colleagues are solving issues.

How to ... Computer-based training modules

Click on a 'How to:' link on the left to learn more about using the Southwest Portal. You will need a sound card and speakers . Any questions? Call 360.514.CALL for assistance. We are adding more modules regularly.

To come directly to this page in the future, go to www.swjustcall.org (or http://www.swmedicalcenter.org/justcall).
Changing Your Portal Preferences
  1. How to change your patient list—limiting patients, sorting by location, directing to Summary Viewer, etc.
     
  2. To search from Find Patient and Station Census tabs
     
  3. Redirecting from a name on your Patient List
     

To access physician portal, download the appropriate product for XenApp Web Plugin
Mac:

http://www.citrix.com/lang/English/lp/lp_2309126.asp?ntref=DLpromo1

PC: download and install Citrix Web Plug in 12.0.3 32 bit for windows from this site

http://www.citrix.com/lang/English/lp/lp_2309126.asp?ntref=DLpromo1





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